1. Introduction

Haryana Shehri Vikas Pradhikaran (HSVP) is committed to protecting your privacy and ensuring the security of the personal information you share with us through this portal.

This Privacy Policy explains what information is collected, how it is used, shared, protected, and your choices regarding your personal data when using the official HSVP web application (https://www.hsvphry.org.in).

2. Information We Collect

When you register, apply for plots, submit building plans, perform transactions, or utilize e-governance services, we collect various types of information:

Personal Identification Information

• Full Name, Date of Birth, Gender
• Aadhaar Card, Permanent Account Number (PAN) details
• Contact information: Phone Number, Mobile Number, Email Address, and Postal Address

Property and Allocation Information

• Property details (Plot number, Sector, Urban Estate Name)
• Allotment letter records, family detail sheets, and mortgage/de-mortgage requests

Transaction and Financial Data

• Payment receipts, Bank Account Number, Transaction IDs, and payment status parameters generated during online bill or installment payments
• Authorized Bank onboarding credentials (e.g. for bank administrative portals)

3. How We Use Your Data

We process the collected data for the following lawful government operations and administrative services:

4. Information Sharing and Disclosure

HSVP does not sell, rent, or lease citizen personal data. Your information is shared only under the following situations:

• Authorized Partners: Partner banks and gateway service providers to execute payments and verify mortgage requests.
• Legal Obligations: When required by regulatory or statutory authorities under the law, court orders, or legislative mandates of the Government of Haryana.
• Inter-Departmental Services: With government platforms like Town & Country Planning Department (DTCP), Urban Local Bodies (ULB) for verifying municipal approvals.

5. Data Security

We utilize robust technological safeguards to protect citizen information against unauthorized access, modification, or exposure:

• SSL Encryption: All data transmissions between user browsers and our servers are encrypted using Secure Socket Layer (SSL/TLS).
• Secure Hashing: Credentials, passwords, and sensitive logs are stored in databases using secure, salted hashing mechanisms (e.g. SHA-512).
• Firewalls and Hosting: Applications are hosted on secure government cloud frameworks backed by continuous intrusion detection systems (IDS) and security audits.

6. Cookies & Tracking Technologies

We use session-based cookies to enhance portal navigation and manage active login states. These cookies do not collect personal information from your hard drive. Most browsers automatically accept cookies, but you can configure your browser to decline them. Doing so may limit access to specific authenticated services on this portal.

7. Contact Info & Grievance Redressal

For any queries related to this Privacy Policy, data access requests, or information corrections, please contact our IT Cell: